It happens to virtually every vehicle at some point in time or another: Your vehicle needs repairs for a problem that occurs. An auto repair shop can provide the technical expertise necessary to resolve the problem and get your vehicle back out on the road so that you can get more dependable transportation from it. Learn what services to expect from an auto repair shop in Philadelphia and elsewhere below.
Technical Assessment
When you go to an auto repair shop, you will normally communicate through a service advisor, often referred to as a “service writer,” in order to properly communicate the details a mechanic needs in order to properly assess the problem and provide the correct and needed repairs to resolve it. This writer will ensure the necessary repairs and maintenance are properly and thoroughly recorded, estimated, and communicated in a timely fashion so that the mechanic can provide needed repairs as quickly as possible and so that the customer is updated consistently and gets the vehicle back in working order as quickly as possible.
Fair Pricing and Warranty
A certified auto repair shop will provide estimates of materials and labor that are based on industry guidelines. The materials used will be either quality manufacturer aftermarket parts. Under certain programs, if the actual cost of the materials and labor cost more than the estimate, the programs will reimburse the difference to maintain transparency of fair pricing.
Certified shops will usually provide a warranty to back their work. Most warranties will be for at least one year and 12,000 miles on all parts and labor used to repair your vehicle. This is all the more reason to choose a certified repair shop to work on your vehicle.
