Imagine that you had to handle a call volume that exceeded several hundred people on a daily basis. While this isn’t much for larger enterprise-level operations, it’s could be a serious problem for smaller organizations that employ their own support and sales staff. That’s one of the reasons why so many of these groups have adopted a VoIP phone system for small businesses.
This kind of technology allows them to forward calls and process visual voicemail messages directly from something that looks like a conventional landline telephone network. In spite of the fact that it has a similar look to many legacy installations, a true VoIP phone system for small businesses is actually a fully Internet-based configuration that doesn’t have to touch conventional dialing networks at all. In spite of this fact, it’s more than capable of handling countless incoming sales or support calls.
Since these systems are completely digital, they can be easily split into a virtually unlimited number of lines. That gives smaller businesses an opportunity to give every single support technician in their organization a phone line without having to assign separate numbers to each desk. Small business owners can, instead, have one incoming support line with a variety of extensions. Whenever they increase the size of their support staff, they need only create another virtual extension to get some of their new phones to work.
Stop by Voiswitch online for information on how a VoIP phone system for small businesses can revolutionize your own office.