Receptionists are responsible for providing secretarial, clerical, and administrative support and offering front-end customer service. This makes these office professionals an integral part of any successful business. When looking for a Receptionist Job Broken in Arrow OK job seekers should know that there are a few skills and qualifications that they will need to find success at their new jobs.
Some of these skills relate to core competencies and areas of expertise, while others pertain more to basic personality traits that make for successful receptionists. Read on to find out about a few of them and how they can be incorporated into a professional resume to increase job seekers’ chances of landing a receptionist position below.
Effective Communication Skills
Receptionists must have excellent verbal communication skills, as they often provide the first impression of a company when a client walks in the door. Talented receptionists handle basic customer service issues, direct visitors to the right employees, and handle telephone communications for their employers. Relevant job experience such as work in the customer service field can be included on a resume to prove a job applicant’s history of excellent communication.
Multitasking Capabilities
It’s not uncommon for those working as receptionists to have to juggle multiple responsibilities simultaneously, which requires strong multitasking abilities. Receptionists may have to screen calls, manage traffic, and manage busy reception areas while simultaneously assisting other administrative staff with work overflow, performing data entry and online research, or helping with special projects. When creating a resume for a Receptionist Job in Broken Arrow, OK job applicants should be sure to include relevant experience that proves their abilities to multitask and remain detail-oriented and organized even under stress.
Technical Knowledge
Receptionists need to be able to use a wide array of different modern office technologies, including phone systems, word processing and desktop publishing programs, copiers and printers, and often industry-specific software. Most employees will offer training for uncommon software programs, but applicants should be in a position to learn these new programs quickly and effectively. Relevant skills and experience include any type of work that requires the use of dedicated computer programs and other office technologies.
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