Caring for seniors at home can give them the independence they want while protecting their health and safety. A home health aide agency in Philadelphia offers solutions that protect your loved one. Before hiring an agency, you must ask the right questions to ensure appropriate care.
What Are Your Qualifications?
A home health aide agency in Philadelphia should be state-licensed and undergo frequent reviews from the state health department. They should proudly provide this information when asked. You should also verify whether they are certified by Medicare and meet federal health and safety requirements. Finally, ask about employee screening and what credentials their caregivers have.
What Services Do You Provide?
You must determine whether the home health aide agency in Philadelphia offers the services your loved one requires. As you speak with a representative, ask about their services to determine if they can meet your needs. They should create custom care plans for each patient. You should also ask how they address and resolve issues to help you understand what to expect.
How Much Does It Cost?
Home care doesn’t have to be expensive; however, you should discuss costs with the home health aide agency in Philadelphia before committing. Ask how they handle billing and whether they submit claims to your loved one’s insurance company. You should also inquire about whether insurance covers fees. Understanding your costs will give you peace of mind.
If you’re looking for a qualified home health aide agency in Philadelphia, visit Aurora Home Care & Hospice to schedule a consultation.
