If your dealership is only selling cars, but not parts and service, you’re losing a lot of potential profit. However, without fixed operations consulting, it can be difficult to know how to implement or improve fixed operations if you’re not already doing so. Consulting services should include professional shop analysis, training for your staff, and client education in order to really help this aspect of the business grow.
Profit Improvement Analysis
In order to provide a detailed analysis, we will spend two days in your store in order to provide a labor trend analysis, parts trend analysis, repair order count analysis, and a comparison of customer pay vs internal repair orders. This will let you see clearly where you stand in relation to industry benchmarks.
Professional Training
There are four ways to get training. Our experts will come to your dealership to provide face-to-face training. If you have more than one store, we can help you structure a custom-built workshop to train them all at once. Alternatively, you could send Dealers, GM, Managers and Advisors to the Fixed Ops Training Center in Columbus Ohio. If in-person training isn’t an option for you, consider our virtual training that is available from any internet-connected device.
SMART Menus
SMART menus (or Scheduled Maintenance At Regular Times) help you train customers on what services they need based on time, mileage, and Manufacturer recommendations. Training your staff to use SMART Menus effectively reduces single item repairs and can help improve sales performance for your fixed operations.
If your dealership is not thriving, it could be your service department that is dragging you down. Visit website url today to find out how our full range of fixed operations consulting can help get you back on track and improve your profitability.
