The VOIP PBX Systems is a telephony system that makes use of IP data networks to facilitate telecommunication. This is a technology that works in tandem with the existing communication infrastructures. The VOIP PBX Systems are comprised of a server, one or more VOIP phones, and a VOIP gateway.
The following are benefits of using VOIP PBX Systems:
- It is easier to install and configure. This can be done by anyone who knows the basics of computer and networking. There is no complex wiring since it is all software.
- The systems have a low cost of operation. This is because calls that make use of IP networks are cheap regardless of whether they are long distance calls or short.
- It can handle many additional extensions and phone connections without affecting the efficiency of the network. There is therefore no need of any added hardware modules, to accommodate the newer extensions and connections. The several extensions maintained from an existing telephone connection enable business expansion without a large investment.
- The VOIP PBX Systems also facilitate roaming and provides easy usability, and better management as it is implemented utilizing dedicated telephone lines and the Internet.
- It comes with a wide range of advanced features and functions for effective call management.
- The systems give flawless communication, and enhanced customer service due to the auto attendant features which manage all incoming calls efficiently. There is a professional sounding greeting message that welcomes callers and directs them to the right extensions through interactive voice messages. The menu system has a dial by name, dial by extension which enables callers to reach the right extension and person without delay.
- The systems allow users to manage their business communications from anywhere.
- Add-ons like technology to operate fax machines, implementation of card payment systems, and other security features can be added onto the VOIP PBX Systems.
- The systems also allow the transmission of files as well as calls. These files can be transmitted by the users while on the telephone.
- The information of the VOIP systems is already digitized, this allows for the quick and easy creation of a secure telephone connection. This is important for businesses that need to comply with security guidelines or handle sensitive data.
- Conference calls can be created and have several people in on the call. This is useful where business calls are made between several people who need to be included in a discussion or for long distance meetings.
Finally, the VOIP PBX Systems are effective because they come with many call management features like voicemail, follow me call forwarding, call conferencing, fax to email, personal voice mailboxes, and caller IDs.
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