Working with a company that provides top quality fax over VoIP technology is an asset to any business of any size. Choosing which option to consider with your VoIP fax server is the most difficult decision you will have to make. There are basically two options to consider, using a hosted service or having the VoIP fax server on in-house.
All VoIP fax server formats will be the same, whether it is physically located at your place of business or it is a remote server that is maintained by the VoIP host company. Understanding the pros and cons of each option will help you determine which is the best choice for your needs.
Pros of VoIP Fax Server Options
Both the in house VoIP fax server as well as the hosted VoIP fax server will cut down on both time and cost involved in faxing. No longer will there be the need to print to record documents sent, everything can automatically be recorded into a fully searchable database that combines both faxes, emails, documents and even scanned document images. Customer files can be electronic as well as hard copy for instant access of all communication, contracts and information.
Not only will the VoIP fax server save you time and provide information that is readily available, it will also save you the cost of a having to run an analog phone line, replaced fax machines as they wear out or become obsolete as well as in downtime when the machines are being repaired.
Cons of VoIP Fax Server Options
It is difficult to find a con or a challenge in using a hosted VoIP fax server. The server is maintained by professionals so you don’t have any cost and extremely limited downtime, often than.0.001% per year. However, if you go with a company that is lower quality that downtime may increase significantly.
With an in-house VoIP fax server you do have to complete routine maintenance, upgrades, and usually the integration with your system is going to be challenging. You will also have to coordinate your phone company, fax phone line capacities and plan for the ongoing cost of monthly charges and possible upgrades to those lines as the business grows.
Choosing either a hosted or in-house VoIP fax server will be a good option depending on the size of your company and your specific fax requirements. Research your options and decide which system best fits your needs and then plan to upgrade to FoIP today.
