Going from in-house billing software programs to outsourcing to specialized dental billing services is a big step for any practice. The good news is there are top companies out there with years of experience in providing top billing services for a dental office while following all state and federal regulations and requirements.
There are some issues to consider carefully when choosing outsourced dental billing services. By looking at several companies, you can compare and contrast what is offered with regards to fees and services, allowing you to make the best decision for your practice.
Have Experience in Dental Billing
You do not want to be the first dental practice a medical billing or third-party billing service adds to their client list. Instead, look for a company already providing dental billing services to several different dentists at least within your state.
When a company has limited experience with dental billing, there is more likely to be mistakes on bills, problems with insurance providers, and even more challenges from private pay customers. Experienced companies will have well-designed bills that are clear, concise and correct.
Not only for billing issues, the dental billing company will also have experience in working with insurance companies. They will now what information the insurance companies needs and what is covered on the various policies.
Full Access to Your Account
If you are hiring dental billing services, you should be able to see what they are doing. This means the number of bills generated, specific patient accounts, the status of the account and general information on the services they are providing, bills paid, bills outstanding and bills being challenged.
The more information you can see from the dental billing services the more confidence you have in the service. Be very concerned about a company offering a monthly summary but no access to your accounts on their system.
Ask about Services
There are some very professional dental billing services out there providing a wide range of services for the fees they charge. You will also find some companies offering very little in the way of services and still charging almost the same rate.
It is critical to know what services you will get with dental billing services for the fees you will pay. This should include an automatic appeal of denied claims, follow-ups on unpaid or delinquent accounts as well as full electronic claim submission to speed up processing.
At Omneity, we offer a full range of dental billing services for your practice. To learn more about how we can help your dental office run more efficiently see us online at Website.
