If you are a first time car owner or if you are new to an area, it can be difficult to decide if a particular shop is a good place for your auto repair. Lake Norman and surrounding areas have several different shops, so being able to take a quick look at the shop and appraise its qualities as a top garage is important.
You may be surprised to find that when you are looking for the best company offering auto repair in Lake Norman you don’t have to know a lot about vehicles. In fact, with the top shops, it really doesn’t make a difference. You will always be treated with respect and professionalism and you will never have to worry about the necessity of the repairs recommended.
To tell if you are in a great shop offering auto repair in Lake Norman there are three different areas to focus in on. Each of these aspects of the shop need to be in place to make sure you are choosing a good option for your vehicle repair or maintenance.
Clean Work and Customer Areas
For liability reasons you won’t be able to go into the actual work area of the garage offering auto repair in Lake Norman. However, you should be able to look in through the bay door or through the waiting area and take a look at the interior of the shop. It should be well organized and neat, with tools and equipment put back and not left lying around on the ground after a repair is completed.
An organized, well maintained shop shows a level of pride and professionalism that speaks well of the management and staff.
Friendly, Helpful Technicians, Mechanics and Staff
The old saying the customer comes first should be in evident in your dealings with a shop providing auto repair in Lake Norman. You should feel that you can ask questions and understand the answers. The staff should take time to explain repairs and options to you and you should not feel pressured into making decisions before you understand the repair. In addition look to see if the company hires only ASE technicians to work on your vehicle.
ASE certified technicians have completed specialized testing in different types of repair procedures. By having this certification you are assured that trained, knowledgeable professionals are working on your vehicle for all your auto repairs in Lake Norman.
